M-Pesa Payment Product Specialist
Company: Vodafone
Business Area: Local M-Pesa
Function: Commercial
Location: Tanzania
Employment Type: Full-time
Contract Type: Permanent
Job Description
Vodafone is seeking a qualified and experienced M-Pesa Payment Product Specialist to support the delivery of strategic M-Pesa payment collection projects across key sectors in Tanzania.
The role will support planning, coordination, implementation, and monitoring of payment collection initiatives within the transportation, education, agriculture, health, and logistics sectors.
The successful candidate will work closely with internal teams, clients, and external partners to ensure projects are delivered on time, within budget, and in accordance with agreed scope, quality, and compliance requirements.
About Vodafone
Vodafone is committed to building a more connected, inclusive, and sustainable future through technology and innovation.
The company works to connect people, businesses, and communities while continuously improving customer experiences, creating new solutions, and providing opportunities for employees to grow, contribute, and make a meaningful impact.
Role Purpose
The M-Pesa Payment Product Specialist will support the delivery of M-Pesa strategic payment collection projects.
The role focuses on helping ensure effective planning, coordination, and execution of projects under the guidance of the responsible Manager.
The Specialist will contribute to project delivery across sectors including:
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Transportation.
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Education.
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Agriculture.
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Health.
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Logistics.
The role will also ensure assigned project activities are completed within agreed timelines, budgets, scope, and quality standards.
Key Responsibilities
The M-Pesa Payment Product Specialist will be responsible for:
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Defining project scope, objectives, governance structures, and acceptance criteria in alignment with business objectives.
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Supporting the development of detailed project plans.
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Tracking project resources and monitoring budgets.
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Supporting communication between M-Pesa, clients, and external partners.
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Ensuring project updates, documentation, and relevant information are shared with key stakeholders.
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Working closely with cross-functional teams to support smooth project implementation.
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Monitoring project activities and progress.
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Identifying and escalating project risks, challenges, and issues.
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Recommending improvements to strengthen project delivery and operational effectiveness.
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Ensuring project deliverables meet defined quality standards.
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Ensuring compliance with relevant business and regulatory requirements.
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Supporting effective stakeholder engagement throughout the project lifecycle.
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Contributing to successful implementation of payment collection solutions.
Qualifications
Applicants should possess:
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Bachelor’s degree in Business Administration, Project Management, Finance, Information Technology, or a related field.
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Master’s degree will be considered an advantage.
Experience Requirements
The ideal candidate should have:
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At least 2–3 years of experience managing or supporting large-scale public service or revenue collection projects.
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Experience working within the transportation sector, including areas such as air, water, rail, buses, or related transport services.
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Experience in stakeholder engagement.
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Experience supporting contract administration.
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Familiarity with payment systems and automated fare collection solutions.
Core Competencies and Knowledge
Candidates should demonstrate:
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Strong understanding of project management methodologies.
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Good project planning and coordination skills.
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Strong stakeholder management abilities.
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Leadership and team coordination skills.
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Knowledge of digital payment systems.
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Understanding of automated fare collection systems.
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Strong analytical skills.
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Good problem-solving ability.
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Excellent communication skills.
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Ability to work effectively with cross-functional teams and external partners.
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Strong attention to project scope, timelines, budget, and quality requirements.
Inclusion and Diversity
Vodafone is committed to attracting, developing, and retaining talented people by providing an inclusive and motivating workplace where employees are recognised and rewarded.
The company promotes Inclusion for All and recognises diversity as an important contributor to business success.
Qualified candidates from diverse backgrounds are encouraged to apply.
How to Apply
Interested and qualified candidates should submit their applications through the official Vodafone careers portal using the link below:
Only candidates who meet the required qualifications and experience are encouraged to apply.
