Beaco Resort is recruiting a Hotel Receptionist in Mbeya, Tanzania. The role serves as a primary point of contact for guests and supports front-office administration, customer enquiries and guest-record management.
Key Responsibilities
- Greet arriving guests professionally and direct them to the appropriate personnel or service areas.
- Handle incoming telephone calls and respond to questions about hotel operations, room availability and policies.
- Maintain a clean, organized and presentable reception area.
- Register guests, schedule appointments or consultations and record customer details accurately.
- Coordinate with hotel staff across departments to support a smooth guest experience.
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Qualifications & Requirements
- Certificate or Diploma in Front Office Operations, Customer Care, Secretarial Studies, Business Administration or a related field.
- Minimum 1 year of practical experience in a front-desk, receptionist or customer-service role.
- Hospitality, healthcare or retail experience is an added advantage.
- Basic computer literacy including Microsoft Word and Excel.
How to Apply
Email a Cover Letter and updated CV to hr.employ.bbt@gmail.com using the subject Application for Hotel Receptionist - [Your Name]. The employer's actual application deadline is 5 September 2026.
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