Trip Coordinator Assistant (French Speaking) Jobs at Niajiri Platform Ltd

Niajiri Platform Ltd is recruiting aTrip Coordinator Assistant (French Speaking)for a full-time position in Arusha. The role supports safari and travel operations, guest communication, bookings and supplier coordination.

Key Responsibilities

• Coordinate confirmed bookings from reservation through trip completion.
• Communicate with French-speaking guests, travel agents and suppliers.
• Prepare and update itineraries, vouchers and operational documents.
• Coordinate accommodation, transport, domestic flights, park permits and activities.
• Confirm supplier services and park fees before guest arrival.
• Liaise with guides, drivers, hotels, airlines and other service providers.
• Support guest requests, itinerary changes and operational problem-solving.
• Maintain accurate booking records in CRM and operational systems.
• Collect guest feedback and support service improvement.

Qualifications & Requirements

• Minimum 1 to 3 years of experience in tourism, hospitality, travel operations or customer service.
• Basic to intermediate spoken and written French.
• Good written and spoken English.
• Experience using booking or CRM systems.
• Knowledge of Tanzanian tourism destinations, safari logistics and park operations is an added advantage.
• Proficiency in Microsoft Office applications.

How to Apply